Your Security Operation Center SOC analyst can search your corporate email environment for security-related threats and remove and remediate phishing emails with email search and delete capabilities. Overview As the security incident analyst, you execute the integration from the security analyst interface, and the workflow returns email message details that match search criteria. Email searches are based on criteria that include subject lines as well as sender and recipient email addresses. After the email search is complete, you can delete suspicious emails from the Microsoft Exchange Online service, and, an optional approval process can be configured to request approval prior to deleting emails. This email search and delete integration can be used with a broader phishing response incident workflow or runbook. After a corporate user or employee receives a suspicious email and reports it to the company's phishing response team or inbox, the reported email is forwarded to the Now Platform and categorized as a security incident. After you have verified that an email is a phishing attack, as the analyst responsible for investigating phishing incidents, you can initiate an email search to determine if other corporate users have received this phishing email. The search allows you to locate related emails from the same phishing campaign and identify other potential victims who may have received the email, read it, and also potentially clicked a malicious URL or opened an attachment. Key features The integration includes the following key features:
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